Terms of Service

By accessing or using MYTE, you agree to these Terms and our Privacy Policy. If you use the service on behalf of an organization, you represent that you have authority to bind it.

Language and Quebec Notice

These Terms are available in English and French. For users in Quebec, the laws of Quebec apply alongside applicable Canadian federal law.

About the Service

MYTE is a context engineering platform for structuring and working with large bodies of context, including speech-to-text, proposals, messaging, retrieval, and related tools. The service is cloud-hosted. Some features route your prompts and content to trusted third-party AI providers, including OpenAI Compute, to generate results. Retrieval uses stored snapshots/embeddings; context can become stale if not refreshed. Some features are experimental or in beta.

MYTE is intended as an accelerator and incubator for business transformations. You can engage with it the way you would talk to ChatGPT, or through our platform to get a structured environment plus builders and domain experts you invite. Those collaborators can join at the right moments and carry context across your pipeline from ideation to maintenance.

Eligibility and Accounts

You must be at least 18 years old and capable of forming a binding contract and comply with applicable laws. We do not verify age by ID; by using the service you confirm you are 18+. Keep your credentials secure and notify us promptly of unauthorized use.

Your Content; Ownership and License

• You retain ownership of Customer Content you submit.
• You grant Myte Group Inc a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, modify (e.g., format/transform), and create derivative works as necessary to provide and secure the services, comply with law, and improve the platform, subject to the Privacy Policy and your choices.
• You are responsible for ensuring you have the rights/consents for any content you upload and for complying with applicable laws.
• Feedback you provide may be used by us without restriction or compensation.

Project API Keys

Project-scoped API keys are tied to a single project with one active key at a time. You must keep keys confidential, respect the fixed 6 requests/hour/key limit, and rotate/revoke keys that may be compromised. Abuse (e.g., scraping, evasion, unauthorized use) may result in rate limiting, suspension, or termination. Raw keys are shown once; we store hashed prefixes/fingerprints and usage telemetry.

Speech and Audio Capture

Audio uploaded for transcription (typically 16 kHz mono WAV, ~0.8–12s) is processed to return transcripts. We may route audio to trusted AI providers, apply duration/format limits, and retain short-lived copies for reliability and abuse prevention. Do not upload sensitive regulated data without a separate agreement.

Retrieval and AI Outputs

Retrieval uses stored content, embeddings, and snapshots you supply. Outputs depend on available context and may be incomplete if snapshots are missing or stale. AI outputs are non-deterministic and bounded by model context windows; review results before relying on them. We do not train proprietary foundation models on your Customer Content.

Experimental Features

Some features are experimental or in beta. By using them you understand that they may change, be rate-limited, or be withdrawn. We may analyze high-level usage patterns and diagnostics to improve reliability and safety, but we do not train proprietary foundation models on your Customer Content.

Acceptable Use

• Do not violate laws, IP, privacy, or others' rights.
• Do not attempt to breach security, reverse engineer, or disrupt the service.
• Do not misuse APIs, scrape without permission, abuse speech endpoints, share or guess API keys, or circumvent rate limits.

Intellectual Property

The service and content (excluding your Customer Content) are owned by Myte Group Inc or its licensors and protected by IP laws. No rights are granted except as expressly stated.

Third-Party Services

Certain features rely on third parties (e.g., Stripe, GitHub, Google OAuth, and AI model providers such as OpenAI). Your use may be governed by their terms. We are not responsible for third-party services beyond our control.

Plans, Billing, and Taxes

• Fees, limits, and billing are set at purchase; taxes may apply.
• Cancellations take effect at the end of the current billing period. Wallet balances and credits are applied per plan rules and may be adjusted for failed payments or chargebacks.
• Unless required by law or stated otherwise, fees are non-refundable.
• Stripe processes payments; we store related identifiers (customer ID, payment method metadata, invoices, portal sessions) to manage subscriptions, wallet funding, and refunds.

Confidentiality

We handle Customer Content per the Privacy Policy and reasonable security practices. Do not upload regulated secrets without a separate written agreement.

Warranties and Disclaimers

The service is provided "AS IS" and "AS AVAILABLE," including experimental features. AI outputs can be non-deterministic and constrained by model context windows; you should review outputs before relying on them. We disclaim warranties to the fullest extent permitted by law. Nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection law (including in Quebec).

Limitation of Liability

To the maximum extent permitted by law, Myte Group Inc is not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenues, or data. Our total liability is limited to the amounts you paid in the 12 months preceding the claim.

Indemnification

You will defend and indemnify Myte Group Inc against claims arising from your content, misuse, or violation of these Terms or third-party rights.

Termination

You may stop using the service at any time. We may suspend or terminate for cause (violations, security risk, non-payment). Upon termination, your license ends; we may retain or delete data per the Privacy Policy and our obligations. Export your content beforehand where possible. On termination we may revoke API keys, stop access to retrieval snapshots and embeddings, and queue deletion of proposal content, diagrams, and stored secrets where permitted by law.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Quebec and the federal laws of Canada applicable therein. Courts located in Quebec (judicial district of Montreal) will have exclusive jurisdiction, except where applicable consumer protection laws require otherwise.

Changes

We may modify features or these Terms. Material changes will be notified.

Contact

Myte Group Inc (MYTE) - info@mytegroup.com

MYTE is a trademark of Myte Group Inc. Myte Group is a trademark of Myte Group Inc in Canada.